Refund policy

 

Refunds

Approved returns are refunded to the original payment method minus:

• Shipping charges

• Return shipping costs

Refunds are issued only after the returned item is inspected and approved. Rejected returns will not be refunded.

Return Shipping

Customers are responsible for all return shipping costs. Six Mile Quilting does not provide prepaid return labels.

Damaged or Incorrect Items

Claims for damaged or incorrect items must be submitted within 3 days of delivery. Photos are required. If approved, Six Mile Quilting will replace the item or issue a refund at our discretion.

Damage caused by the customer, shipping carrier mishandling, or environmental exposure is not eligible for replacement or refund.

Order Cancellations

Orders cannot be canceled once they have been cut, packed, or shipped. Service orders cannot be canceled once work has begun.

How to Start a Return

To request a return, email: support@sixmilequilting.com

Include:

• Order number

• Full name

• Reason for return

• Photos (if applicable)

Unauthorized returns will be refused.

Contact

Six Mile Quilting Hemphill, Texas support@sixmilequilting.com